Privacy Policy

  1. Data Controller Information

  2. Types of Personal Data Collected

  3. Purpose of Personal Data Collection

  4. Retention Period of Personal Data

  5. Third-Party Data Sharing

  6. International Transfers of Information

  7. Data Security Measures

  8. Your Rights With Respect to Your Personal Information

  9. Legal Basis for Data Processing

  10. Changes to This Privacy Policy

  11. Data Protection Officer Information

  12. Cookie Policy

1. Data Controller Information:

2. Types of Personal Data Collected:

Data we collect when using app.netmeter.io
Data we collect when using our device

3. Purpose of Personal Data Collection

4. Retention Period of Personal Data: Data retention policy

Purposes of Processing Data Processed Legal Basis Retention Period
Management of your user account Username/ID, email address, password, company info Contract Until your account closes
Information about various NEXTLab-related events, including Service updates Username/ID, email address Contract Until your account closes
Management of your requests for information and assistance Last name, first name, email address, content of your message Contract Until the request is resolved and then for 2 years
Provision of the services (measurement data) offered by app.netmeter.io: throughput tests, IP Tests, etc., test history, saving of your test results on the NEXTLab Cloud, sharing of results at your initiative Technical Information Contract Until our service close
Communication of technical data to your telecommunications operator for the exclusive purpose of technical diagnosis, to the exclusion of all other purposes (in particular for marketing and commercial purposes) Technical Information Legitimate interest Until the technical issue is resolved and then for 2 years

5. Third-Party Data Sharing: Whether and to whom personal data is provided

6. International Transfers of Information

We may transfer your personal information to recipients in countries other than the one you reside. Where we transfer your personal information internationally, we do so on the basis of legally compliant mechanisms including, but not limited to, the standard contractual clauses and the APEC Cross-Border Privacy Rules.

7. Data Security Measures: Security measures for data protection

NEXTLab places a high priority on data security. We strive to protect the information you provide from loss, misuse, unauthorized access, or disclosure. When taking these measures, we consider the sensitivity of the information we collect, process, and store, as well as the current state of technology.

8. Your Rights With Respect to Your Personal Information

Many privacy regulations afford consumers a number of specific rights. The EEA, Brazil, California, and several other U.S. states grant specific rights to people living under their jurisdiction.

Your rights:

9. Legal Basis for Data Processing

  1. Management of your user account:
    • - Legal basis: Contract
    • - Purpose: User account management
  2. Management of your requests for information and assistance:
    • - Legal basis: Contract
    • - Purpose: Information and support request management
  3. Information about various NEXTLab netMeter-related events, including Service updates:
    • - Legal basis: Consent
    • - Purpose: Provision of information about NEXTLab netMeter-related events and service updates
  4. Provision of the services offered by app.netmeter.io: throughput tests, IP Tests, etc., test history, saving of your test results on the NEXTLab Cloud, sharing of results at your initiative:
    • - Legal basis: Contract
    • - Purpose: Provision of services, storage, and sharing of test records
  5. Communication of technical data to your telecommunications operator for the exclusive purpose of technical diagnosis, to the exclusion of all other purposes (in particular for marketing and commercial purposes):
    • - Legal basis: Legitimate interests
    • - Purpose: Communication of technical data for technical diagnosis

10. Changes to This Privacy Policy

NEXTLab may change this Privacy Policy from time to time. Such changes may be necessary due to the evolution of laws, regulations, and industry standards, or as we update our services or business. We will post the changes on this page, so we encourage you to review our Privacy Policy regularly to stay informed. If we make significant changes that affect your privacy rights, we will provide additional notice via email or through our services. If you do not agree with the changes to this Privacy Policy, you should deactivate your account and stop using our services. To request the removal of personal data we manage, please contact us.

11. Data Protection Officer Information

If you have any concerns or questions regarding your personal data, please contact our Data Protection Officer (DPO) at dev@nextlab.co.kr. The DPO is responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR requirements.

12. Cookie Policy

Please find our Cookie Policy.