Privacy Policy
Data Controller Information
Types of Personal Data Collected
Purpose of Personal Data Collection
Retention Period of Personal Data
Third-Party Data Sharing
International Transfers of Information
Data Security Measures
Your Rights With Respect to Your Personal Information
Legal Basis for Data Processing
Changes to This Privacy Policy
Data Protection Officer Information
Cookie Policy
1. Data Controller Information:
- - Company Name: NEXTLab Co., Ltd
- - Address: 4F, 40, Seolleung-ro 90-gil, Gangnam-gu, Seoul, Republic of Korea, 06193
- - Contact: +82-2-5318-5000
2. Types of Personal Data Collected:
Data we collect when using app.netmeter.io
- - Data you send directly to us: User name, email address, phone number, entered client affiliation information, and report recipient affiliation information
- - Data we collect when using our Web Applications:
- - User access IP
- - User cookie data
- - User location data: location information based on time zone and IP
Data we collect when using our device
- - User measurement records:
- - Speed/iPerf3 measurements:
- - User network bandwidth information
- - IPTV measurements:
- - User network TV channel reception information
- - Ping/Trace/TWAMP tests:
- - User network segment information
- - Packet collection:
- - User network packet information
- - LLDP/CDP execution:
- - User network adjacent communication equipment information
- - ARP and network scans:
- - User network adjacent network information
- - User network information:
- - User network DHCP allocation information
- - User network upstream device MAC information
- - User network public IP information
- - User network ISP information
- - User network ISP ASN information
3. Purpose of Personal Data Collection
- - Management of your user account
- - Management of your requests for information and assistance
- - Information about various NEXTLab netMeter-related events, including service updates
- - Provision of all services offered by the Service: throughput tests, IP tests, etc., test history, saving of your test results on the NEXTLab Cloud, sharing of results at your initiative
4. Retention Period of Personal Data: Data retention policy
| Purposes of Processing | Data Processed | Legal Basis | Retention Period |
|---|---|---|---|
| Management of your user account | Username/ID, email address, password, company info | Contract | Until your account closes |
| Information about various NEXTLab-related events, including Service updates | Username/ID, email address | Contract | Until your account closes |
| Management of your requests for information and assistance | Last name, first name, email address, content of your message | Contract | Until the request is resolved and then for 2 years |
| Provision of the services (measurement data) offered by app.netmeter.io: throughput tests, IP Tests, etc., test history, saving of your test results on the NEXTLab Cloud, sharing of results at your initiative | Technical Information | Contract | Until our service close |
| Communication of technical data to your telecommunications operator for the exclusive purpose of technical diagnosis, to the exclusion of all other purposes (in particular for marketing and commercial purposes) | Technical Information | Legitimate interest | Until the technical issue is resolved and then for 2 years |
5. Third-Party Data Sharing: Whether and to whom personal data is provided
- - For nPerf internet speed measurement service, your test records and information are shared with nPerf. This information may be used for commercial purposes. Identifiable personal data such as email and name are not shared. To see further details, please visit nPerf’s Privacy Policy.
- - nPerf information: https://www.nperf.com/
6. International Transfers of Information
We may transfer your personal information to recipients in countries other than the one you reside. Where we transfer your personal information internationally, we do so on the basis of legally compliant mechanisms including, but not limited to, the standard contractual clauses and the APEC Cross-Border Privacy Rules.
7. Data Security Measures: Security measures for data protection
NEXTLab places a high priority on data security. We strive to protect the information you provide from loss, misuse, unauthorized access, or disclosure. When taking these measures, we consider the sensitivity of the information we collect, process, and store, as well as the current state of technology.
- - Security-related:
- - Communication: HTTPS encryption applied
- - Database storage: No encryption
8. Your Rights With Respect to Your Personal Information
Many privacy regulations afford consumers a number of specific rights. The EEA, Brazil, California, and several other U.S. states grant specific rights to people living under their jurisdiction.
Your rights:- - Right to Withdraw Consent: Where you are requested to consent to the processing of your personal information, you have the right to withdraw your consent at any time.
- - Right to Know: You have a right to know what personal information we collect, process, and share or sell. This policy is meant to provide transparency with regard to your data. If you have additional questions, you can email us at dev@nextlab.co.kr
- - Right of Access: You can request a copy of the personal information we have collected about you from us.
- - Right to Delete/Erase: You can request us to delete all the information we have collected about you. It is important to note that by exercising your right to deletion you may lose access to your account and any purchases, points, or features associated with it.
- - Right to Request Rectification: If you find that any of your information that we are processing is inaccurate, you can contact us to have your information corrected. In response, we will cancel or remove your information but may retain and use copies of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For certain requests, we may require additional information.
- - Right to Opt-out of the Sale or Sharing for Targeted Ads: Under some circumstances we may sell or share the personal data you provide to us to provide ads to you that align with your interests. If you would prefer not to have your data sold or shared, you can opt-out of selling or sharing by submitting a request to dev@nextlab.co.kr. We may ask for additional information to verify your request.
- - Right to Object to the Processing: You can object to our processing of your personal information via our privacy portal, under certain circumstances. By objecting to processing, you may not be able to access some or all of our services. This right is limited to personal data processed for commercial purposes.
- - Right to Object to the Use of Sensitive Personal Information: You have the right to object to our use of your sensitive personal information. Sensitive personal information is information about your health, race, religion, sexual orientation, gender identity, political opinions, or philosophical beliefs. You should always be mindful about the personal information you share online, especially when it is sensitive in nature.
- - Right to Object to Automated Processing: You have a right to object to the processing of your data for the purposes of automated decision making about you.
- - Right to not be Discriminated Against: You have a right to not be discriminated against by ZMG for exercising your rights.
- - Right to Withdraw Consent: Where you are requested to consent to the processing of your personal information by IeL, you have the right to withdraw your consent at any time.
9. Legal Basis for Data Processing
- Management of your user account:
- - Legal basis: Contract
- - Purpose: User account management
- Management of your requests for information and assistance:
- - Legal basis: Contract
- - Purpose: Information and support request management
- Information about various NEXTLab netMeter-related events, including Service updates:
- - Legal basis: Consent
- - Purpose: Provision of information about NEXTLab netMeter-related events and service updates
- Provision of the services offered by app.netmeter.io: throughput tests, IP Tests, etc., test history, saving of your test results on the NEXTLab Cloud, sharing of results at your initiative:
- - Legal basis: Contract
- - Purpose: Provision of services, storage, and sharing of test records
- Communication of technical data to your telecommunications operator for the exclusive purpose of technical diagnosis, to the exclusion of all other purposes (in particular for marketing and commercial purposes):
- - Legal basis: Legitimate interests
- - Purpose: Communication of technical data for technical diagnosis
10. Changes to This Privacy Policy
NEXTLab may change this Privacy Policy from time to time. Such changes may be necessary due to the evolution of laws, regulations, and industry standards, or as we update our services or business. We will post the changes on this page, so we encourage you to review our Privacy Policy regularly to stay informed. If we make significant changes that affect your privacy rights, we will provide additional notice via email or through our services. If you do not agree with the changes to this Privacy Policy, you should deactivate your account and stop using our services. To request the removal of personal data we manage, please contact us.
11. Data Protection Officer Information
If you have any concerns or questions regarding your personal data, please contact our Data Protection Officer (DPO) at dev@nextlab.co.kr. The DPO is responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR requirements.
12. Cookie Policy
Please find our Cookie Policy.